Payment policy

At Perfume Expo Inc., we are committed to providing our customers with a safe, secure, and convenient shopping experience. This Payment Policy outlines the accepted payment methods, billing procedures, and security measures we use to protect your transactions.

Accepted Payment Methods

We accept the following major credit and debit cards for all purchases made through our online store:

  • Visa
  • MasterCard
  • American Express (Amex)
  • Discover
  • Diners Club
  • JCB

All payments are processed in U.S. Dollars (USD).

Payment Security

Your security is our top priority. At Perfume Expo Inc., we use industry-standard SSL (Secure Socket Layer) encryption to ensure that all your payment information is transmitted safely and securely.

  • We do not store your full credit card details on our servers.
  • All transactions are processed through trusted, PCI-DSS compliant payment gateways.
  • Your billing information is encrypted and protected at every stage of the checkout process.

Payment Authorization

  • When you place an order, your payment is authorized immediately at checkout.
  • The total amount will be charged once your order is successfully placed.
  • If your payment is declined for any reason, your order will not be processed. Please contact your card issuer or try an alternate payment method.

Currency

All prices listed on our website are in U.S. Dollars (USD). If you are paying with a card issued outside the United States, your bank or card issuer may apply currency conversion fees or international transaction fees. These additional fees are the responsibility of the customer.

Order Verification

For your protection and to prevent fraudulent transactions, some orders may be subject to additional verification before processing. If we require further information, our customer support team will contact you via the email or phone number provided at checkout.

Failure to respond to verification requests within a reasonable timeframe may result in order cancellation.

Failed or Declined Payments

If your payment is declined, please check the following:

  • The card details entered are correct (card number, expiration date, CVV).
  • The billing address matches the one on file with your bank.
  • Your card has not expired.
  • You have sufficient funds or available credit.
  • Your card supports online or international transactions (if applicable).

If the issue persists, please contact your bank or card issuer, or reach out to us at support@perfumeexpoinc.com for assistance.

Sales Tax

Applicable sales tax will be calculated and displayed at checkout based on your shipping address and current local tax regulations.

Refunds & Cancellations

  • Refunds will be issued to the original payment method used at the time of purchase.
  • Refund processing times may vary depending on your bank or card issuer, typically taking 10 business days to reflect in your account.
  • For more information, please refer to our Refund & Return Policy.

Fraud Prevention

Perfume Expo Inc. reserves the right to cancel, refuse, or refund any order that is suspected of fraudulent activity, unauthorized use of payment methods, or violation of our terms and policies.

Contact Information

For any payment-related questions or concerns, please contact us:

Bussines Name:  Perfume Expo Inc.

Email: support@perfumeexpoinc.com

Phone number:  +1 213-746-7299

Store address:  8565 Alondra Blvd, Paramount, CA 90723, United States

Contact form: Click here

Opening hours: 

  • (Monday to Saturday) 10 AM–5:30 PM
  • (Sunday): Closed (PST)

Response time:  We respond within 24 hours.